Primary Responsibilities
Deliver excellent remote technical support specialized in QCS area.
Maintain accurate and timely case notes per GTAC process.
Maintain strong case documentation that will help to create knowledge article after issues resolution.
Keep abreast with latest technical advances in the broad HPS product/systems portfolio, while maintaining expert knowledge on designated product lines.
YOU MUST HAVE
Bachelor’s Degree
Minimum 7+ years of experience in QCS (Quality Control System) /CWS (Continuous Web Solution) field
Minimum 3+ years project/service/engineering experience in Experion MX, DaVinci, MX Proline applications, Scanners and Sensors
Hands on experience and understanding of the Control concepts used in QCS/CWS systems.
Familiar with Machine direction controls, Performance Multivariable controls, Profit loop setup and debugging.
Familiar with Cross direction controls, Performance Multivariable CD Controls setup and debugging.
Sound knowledge of Electrical and Electronics circuit troubleshooting of Sensors and its operations.
Familiar with QCS/CWS installation, configuration and RAE application trouble shooting
Familiar with Pulp, Paper and CWS process (Metal, Rubber and continuous web solutions), understanding the system design for process
Familiar with recipe based control process configuration and maintenance.
Familiar with Virtualization
Understanding the system design and reaching the right document in QCS database.
Flat sheet/extruded products industry experience
Advanced field experience typically multiple platforms
Experience in industrial communications: Fieldbus, OPC.
Familiar with VMWare technology
Familiar with LabVIEW debugging is preferable
Experienced in industrial sectors (Pulp and Paper, Chemical industry)
Working experience with Modbus, TCP/IP networks (network/device configuration, firewall administration)
Additional Information - JOB ID: HRD234542
- Category: Engineering
- Location: HW Camp II,Bldgs 9A&9B,Plot C2,RMZ Ecoworld,Varturhobli,Sarjapur Marathahalli Outer Ring Road,Bangalore,KARNATAKA,560103,India
- Exempt