EY Microsoft Alliance Finance Operations Support Specialist 

India, Kerala, Kochi 

230361698

Your key responsibilities

• Act as a finance central point of contact for assigned engagements
• Oversight of engagement economics (e.g., hours/budgets, ETC compliance), proactively collaborating with relevant team members to resolve any issues that may arise
• Proactively follow up on NUI and AR balances as well as regular review of payments terms to ensure they are accurate
• Working with Microsoft MBA to perform ETCs when needed and initiating close requests when engagement is complete/AR is collected
• Proactively contribute to engagement/account team meetings to review book of business
• Ability to summarize and report on financial data to be communicated to various stakeholder groups
• Proactively identify project risks and opportunities for improving processes
• Manage stakeholder expectations, project plans and communications, and provide status updates as needed
• Monitoring invoicing status in client and EY systems – Partner Center, MS Invoice, Mercury
• Perform reconciliations and invoice monitoring across Microsoft funding programs
• Assist as needed in engagement set-up and billing
• Analyzing project budget versus actuals and informing the leadership team on any overspend/underutilization observed at defined frequency.

Skills and attributes for success

• Excellent Conceptual & Analytical Skills
• Proficient at number crunching and presenting data
• Excellent communications and organizational skills
• Detail oriented and eager to analyze and solve complex process cases
• Exceptional customer service skills, including responsiveness and commitment to quality
• Strong and highly motivated work ethic
• Ability to perform well prioritized tasks in a fast-paced environment

To qualify for the role, you must have

• Extensive engagement economics experience
• Develop a proficient understanding of how Microsoft’s partner programs are executed at EY with a specific focus on engagement finances
• Experience working for a global system integrator (GSI) and/or Big Four firm with exposure to complex partner programs, incentives, and investment programs from top tier software companies
• Proven ability to contribute to teams to operationalize complex partner program requirements, processes, reporting, compliance and portal management.
• Ability to leverage knowledge of programs to advise senior business leaders on how to maximize partner program benefits and minimize risks
• Ability to work and influence multiple stakeholders in matrixed structures of large global partners
• Strong skills to engage with senior leadership at partner organizations
• Strong English speaking at negotiation level, strong influencing and communication skills
• Enthusiastic, curious, high-energy individual, team motivator, uses a thought leadership approach
• Working knowledge of Microsoft products and technologies
• Exposure to continuous process improvement and automation initiatives (and technologies), experience with process mapping, process documentation, internal audit preparation, facing audits, etc.

Ideally, you’ll also have

• Ability to work with senior onshore stakeholders, excellent relationship and stakeholder management skills, should have the ability to develop trusted business advisor relationships with onshore stakeholders.
• Should have experience with virtual working preferable across multiple geographies, including cultural sensitivity, with a global mindset.
• Good at problem solving, should be capable of evaluation, root cause analysis and mitigation, good interpersonal skills, analytical thinking and research capabilities, comfortable interacting across multiple groups & working with various other teams towards the appropriate solution or resolution.
• Knowledge of EY’s operations, including org structure, operating model, management information systems, independence concepts, etc. (for internal candidates), Big 4 consultancy exposure with experience in leadership support/strategic environment (for external candidates)

Technologies and Tools

• Excellent with MS Excel and PowerPoint, Power Bi skills would be an added advantage.
• Good project management skills – project budgets, execution and tracking, reviews, strong time management skills including prioritizing, organizing, and tracking details and meeting a series of aggressive deadlines of multiple projects or assignments with varying completion dates.

What we look for

• Bachelor’s Degree preferably in Commerce
• Postgraduate preferably MBA (Business, Finance)
• 9+ years of experience working in relevant technology and professional services environments
• Proven experience working with diverse stakeholders (both internal and external) in a virtual environment, across geographies.
• Location: India

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.