SAP SAP Labs Vietnam - Operations Manager 

Vietnam, Ho Chi Minh City 

227958843

What you bring

• Assist the SAP Labs MD and the SAP Labs Network Team to operationalise the Labs as a fully functional part of SAP’s development setup
• Setup, prepare for relevant management leadership team meetings with key stakeholders
• Coordinate with facilities, IT, legal, HR and Finance teams to ensure a smooth running of the Labs in Vietnam
• Support the execution of employee engagement activities
• Hands on attitude, and can do mindset is a must.
• Support internal and external events, in some cases lead the project execution.
• Liaise with the local employee engagement team to cultivate a strong sense of purpose within the team, ensure high participation in employee events
• Developing collaborative work relationships within own team and cross-functional, including representation of team towards senior management
• Supporting internal projects, including decision taking within clearly defined framework of departmental guidelines and practices, initially learning from other Labs but ultimately developing best in class practices for the location
• Competent knowledge about the local operational regulatory environment, trusted advisor to the MD and global teams on how to navigate complex topics around the regulatory environment
• Maintains the highest standards on work ethics and compliance to SAP’s employee code of conduct
• Ambassador for SAP in the local market

Experience Requirements

• Proven leadership/COO role in and experience in establishing operational excellence in a tech company, preferably in a top tier Tech multinational is key to success in this role
• Demonstrated ability to manage complex topics in a matrixed global organisation
• Project management and business skills with in managing key projects around office and team requirements with tight deadlines
• Ability to managing key topics around office and team requirements – and expectations for individuals on the ground
• Strong employee focus and demonstrated acumen to cultivate and develop lasting employee relations
• Demonstrated several years’ experience with increasing amount of responsibility
• Driven, creative and enthusiastic individual committed to growing the location and making the office a “lighthouse” for employees

Communication Requirements

• Builds and maintains partnerships with internal and external stakeholders
• Contributes actively to build common ground for cooperation
• Communicates clear and conveying processes & policies in a way that others can understand
• Communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers
• Able to resolve conflict and progress key initiatives

Experience & Language Requirements

• Fluent bi-lingual in Vietnamese and English is a must (spoken and written)
• 10+ years of experience in employee engagement and demonstrated proficiency with project management
• Excellent presentation skills, able to represent the topics to an international group of stakeholders
• German language is a plus
• Shortlisted candidates will be asked to make a formal in person presentation in English to a panel for 15 mins to assess fit and suitability to the role.

Education

• Relevant University degree is a must, Masters or PhD preferred