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EY Microsoft Dynamics F & Functional Consultant 
South Africa, Gauteng, Johannesburg 
225571199

11.06.2025

Duties & Responsibilities

  • Participate in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC
  • Work with the client to understand legacy data components and identify the appropriate location for such data in D365. Document mapping of that data for conversion by technical staff
  • Validation of business practices and processes in Dynamics based on discovery analysis
  • Conducting GAP analysis to determine the difference between application and business processes
  • Identify creative solutions for processes that aren’t fully accomplished by standard D365
  • Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
  • Translate functional business objectives and critical success factors into functional documents
  • Configure application as appropriate to conform to business process definition
  • Train users in a hands-on methodology and develop training documentation
  • Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits
  • Maintain and expand client relationships through delivery of high-quality services
  • Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)

Experience and qualifications

  • 5+ years of significant industry experience
  • 5+ years of D365 FSC/AX implementation experience required
  • Minimum of 3 or more Dynamics full life cycle implementations
  • Microsoft certifications in Dynamics D365 FSC/AX – highly desirable
  • BA/BSc/BCom in Computer Science, or Accounting preferred
  • Experience in product creation and management, trade agreements, procurement and sales
  • Experience with intercompany activities
  • Experience with multiple legal entries management
  • Ability to guide workflow procurement process
  • Experience with associated tools and technologies such as SQL Reporting Services are highly desirable
  • Exceptional interpersonal, communication and relationship building skills
  • Ability to work in a fast-paced environment and effectively meet deadlines
  • Excellent demonstration and presentation skills
  • A passion for client success and enthusiasm for the products we implement
  • Ability to travel to provide services to clients

Additional requirements (required):

  • Strong interpersonal/relationship building skills
  • Advanced level of experience in warehouse and or retail industry
  • Desire to constantly assess and incorporate new technologies and software into their skillset
  • Strong project implementation skills (planning, data conversion, module setups, training, project management, reporting)
  • Ability to recognize and incorporate client needs at a worker level
  • Proactive approach in communicating project status and project risks to all parties, internal and external
  • Ability to work in a fast-paced environment and meet deadlines under pressure (conscientious)
  • Ability to work independently as well as perform in a matrix project environment with cross-functional teams
  • Structured approach to problem-solving and project execution. Good time management, well organised, consistently meeting commitments and creating high level deliverables.

Remuneration will be market related and based on qualifications and experience.