EY Dynamics CE CRM Architect 

Singapore, Singapore 

225408023

Your Key Responsibilities:

• Dynamics 365 Solution Architect responsible for providing technical expertise across Pre-Sales and Delivery.

• Evaluate client requirements and align solution to Microsoft and EY offerings.

• Develop end-to-end solutions based on Dynamics 365 and Microsoft stack including identification of relevant technology components based on functional and non-functional requirements.

• Develop high quality proposals, client presentations and demonstrations.

• Develop solution assets/accelerators and support go-to-market activities.

• Lead delivery engagements including planning and leading workshops.

• Work closely with Microsoft and EY regional leaders to develop and support Microsoft Business Applications growth plans across ASEAN.

• Technical Skills Required

• Specialise in Dynamics 365 CE and Power Platform with a good understanding of the overall Microsoft stack including Dynamics 365 Finance and Operations, Azure and Microsoft 365.

• Deep functional and technical knowledge of Dynamics 365 CE including Marketing, Sales, Customer Service, Contact Centre, Field Service, Project Operations and Copilot.

• Deep knowledge of Power Platform including Power Apps (Model Driven and Canvas), Power Automate, Power Pages, Power Virtual Agents.

• A good understanding of Integration and Data migration platforms.

• A good understanding of DevOps processes.

• Demonstrated experience in the delivery of complex and large-scale applications based on Dynamics 365 CE.

• Experience working in Waterfall, Iterative and Agile methodologies.

• Non-Technical Skills Required

• Excellent relationship building and influencing skills with the ability to engage with various stakeholders including internal, external and EY partner organisations.

• Strong communication skills.

• Ability to present complex ideas and solutions to various levels of internal and external stakeholders.

Certifications

• Microsoft Power Platform Functional Consultant (PL-200)

• Microsoft Power Platform Solution Architect (PL-600)

• At least two of the following

• Microsoft Dynamics 365 Sales Functional Consultant (MB-210)

• Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant (MB-220)

• Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230)

• Microsoft Dynamics 365 Field Service Functional Consultant (MB-240)