Amazon Cloud Support Engineer Media Content Delivery 

New Zealand, Auckland, Auckland 

222841362

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
Deadline, AWS Elemental services, Kinesis Video streams and Elastic Transcoder.
Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.
What if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Hybrid Work

- Experience with System Administration and troubleshooting in Linux and / or Windows
- Experience with Networking and troubleshooting
- Experience operating and troubleshooting email services

- Understanding of Content Delivery Networks
- Understanding of streaming video, digital video and audio standards (eg. H264, MP4, HEVC)
- Knowledge of video packaging and delivery mechanisms (eg. HLS, DASH, CMAF, RTMP)
- Experience with messaging and queueing
- Experience in scripting (eg. Bash, Java, Phthon, Powershell)
- Understanding of Cloud Computing concepts