IBM Delivery Consultant – Tririga 

Canada, Ontario, Markham 

220334539

Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you’ll bring together all the
ensuring speed and insight while our clients focus on what they do best running and growing their
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as youYour Role and Responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients’ goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you’ll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

If you are passionate about success with both your career and solving clients’ business challenges, this role is for you. To help achieve this win-win outcome, a ‘day-in-the-life’ of this opportunity may include, but not be limited to…

• Solving Client Challenges Effectively: Understanding clients’ main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration, and product support with a sense of urgency.

• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.

• Technical Solution Workshops: Conducting and participating in technical solution workshops.

• Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.

• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.

• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required Technical and Professional Expertise

Ability to work in a high pressure environment, and to deadlines. Customer service skills Troubleshooting skills and logical thinking Ability to work with and analyse large volumes of data Advanced regular expression coding skills 3 or more years of analytical experience. 3 or more years of solution consulting or relevant industry experience.

Preferred Technical and Professional Expertise
Bonus, but not essential

• Strong data manipulation skills, including an advanced knowledge of Microsoft Excel is essential (note – a test is conducted as part of the interview process).
• Experience in any of the following domains will be highly regarded: Energy management, Utilities, Sustainability.
• Ability to work autonomously and take accountability.
• Strong analytical and problem solving skills with excellent attention to detail.
• Dynamic team player who is comfortable working in a small, but rapidly evolving environment.