Netflix Engineer Manager - Intelligence Experience Engineering 

Poland, Masovian Voivodeship, Warsaw 

219099467

What will you do?

• Provide technical vision and strategy for building platforms that scale for the growing needs of the customer service ecosystem.

• Build strong relationships across business, analytics, and engineering partners

• Balance immediate stakeholder needs vs longer-term vision

• Support your team by helping them understand priorities, drive down ambiguity bringing focus, provide context and empower them to bring their best and create impact.

• Coach and lead a dream team of UI, backend, and full-stack engineers to execute a shared vision between engineering, product and customer service partners.

• Participate in architecture decisions for technology innovation and be a thought partner/sounding board for your team, stakeholders, and partners.

• Grow and mentor this team through thoughtful observation and courageous, honest feedback

About you

• You are an experienced engineering manager with hiring and leading high-caliber, full-stack teams with diverse technical strengths

• Mentorship / Guidance: You have a proven track record of managing a large successful team. You know that the most important part of your job is setting the team up for success. Through mentoring, teaching, and reviewing, you help other engineers make sound architectural decisions, improve their code quality, and get out of their comfort zone.

• Execution: You care tremendously about execution and feature velocity. You hold yourself personally accountable, jumping in and taking ownership of problems that might not even be in your team's scope.

• Hiring know-how. You're a thoughtful interviewer who constantly raises the bar for excellence. You believe that what seems amazing one day becomes the norm the next day, and that each new hire should significantly improve the team.

• Are Detail Oriented. You have a knack for solving customer service problems and are thinking about ways to improve it through higher engineering efficiency.

Your Responsibilities:

• Drive success in a lean organization structure, emphasizing individual responsibility and minimal processes.

• Identify and foster the development of innovative solutions that enhance our understanding of Revenue Financial data.

• Oversee the team's design and development of scalable, highly available, and user-friendly solutions on AWS, using technologies like React, Node.js, and Java.

• Champion product quality through the team, emphasizing enhanced observability, alerting, dashboarding, and the development of cutting-edge tools.

• Embody and champion the Netflix culture.

• Lead the team of engineers to build efficient tools that accurately track all aspects of Revenue Infrastructure Engineering

• Ensure the design and implementation of intuitive user interfaces in alignment with best practices in UI/UX.

• Guide the team in developing and implementing interactive UI components, data visualization tools, and real-time analytics dashboards.

• Enforce coding standards and conduct regular code reviews to ensure the application's robustness and reliability.

• Promote and enforce best practices in full-stack development within the team, including responsive design and accessibility standards.