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Tesla Delivery Advisor 
Singapore, Singapore 
217306933

13.08.2024
What You’ll Do
  • Welcome customers to the Tesla family by making their journey to ownership a delightful experience
  • Regularly update the CRM system to ensure accurate and timely delivery information is available to management
  • Coordinate with Sales and Operations teams to process pre-delivery, registration and delivery documents completely and accurately.
  • Manage all prerequisites of the vehicle registration process for customer.
  • Prepare customer loan and registration documents and collaborate with other employees/partners to ensure successful delivery appointments
  • Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
  • Support the Sales Manager in delivery center operations, task completion and ensuring superior customer service
  • Contribute ideas toward improving the Tesla delivery experience, as well as back-end processes and procedures
  • Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
  • Keep up with industry trends and best practices
What You’ll Bring
  • Comfortable working in a fast-paced environment
  • Proven ability to work well with others in a team
  • Self-starter who is goal-oriented and highly motivated
  • Excellent communication skills and attention to detail
  • Consistent record of customer service excellence
  • Enthusiastic and passionate about the changes in the personal transportation industry
  • Strong organization and time management skills
  • Perform additional responsibilities as assigned to meet business needs
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evenings, weekends, and holidays
  • Ability to work across multiple systems
  • Bachelor's degree or equivalent combination of education and experience
  • Valid driver’s license, 2-year minimum driving record required with a clean driving history