JPMorgan Site Reliability Engineer III 

India, Karnataka, Bengaluru 

216430235

Job responsibilities

• Utilizes monitoring and analytics tools such as Grafana and Dynatrace to build a Capacity management risk profile view for applications and provide insights into infrastructure capacity and application performance, enabling the remediation of bottlenecks.
• Contributes to the tooling strategy for Infrastructure Capacity Management and Planning, focusing on forecasting and predicting infrastructure capacity limits in both private and public cloud environments.
• Collaborates with SRE LOB teams to support Infrastructure Capacity Management in CIB, focusing on compliance, quality, and standardization.
• Works with development and operations teams to ensure infrastructure scalability and reliability, leveraging Low Code Platforms to streamline processes.
• Assists in the implementation of capacity planning solutions to provide real-time insights into infrastructure utilization and performance.
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification onsoftware engineering*concepts and 3+ years applied experience
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker along with troubleshooting common networking technologies and issues
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
• Ability to initiate and implement ideas to solve business problems

Preferred qualifications, capabilities, and skills

• Experience with cloud-native environments, primarily in AWS.
• Familiarity with industry-wide technology trends and best practices.
• Experience with Low Code Platforms.