What you will do
- Create user assistance (UA) deliverables that enable users to deploy, administer, and use SAP software, and/or coordinate the creation of these UA deliverables. UA deliverables include, but are not limited to, terminology, UI texts, guides, multimedia,context-sensitive help, tutorials
- Collaborate with the cross-functional teams to create clear and concise documentation for our products, in the form of release notes, online help, and setup and user guides.
- Assist in the development and implementation of best practices for technical writing, ensuring consistency, clarity, and accuracy in all documentation
- Review and edit technical documents to ensure they meet high standards of quality and are user-friendly.
- Support the User Assistance Manager in planning and prioritizing documentation projects, ensuring deadlines are met.
- Stay up to date with industry trends and best practices in technical writing, and contribute to the continuous improvement of our documentation processes.
- Contribute to the continuous improvement of our documentation processes.
- Contribute to a collaborative and positive work environment, fostering creativity and innovation.
- Get involved in innovative internal projects in addition to writing assignments.
What you should bring
- Bachelor's degree in Technical Writing, English, Computer Science, or a related field.
- Proven experience as a technical writer, with a minimum of 3+ years of experience.
- Strong knowledge of technical writing principles, style guides, and documentation standards.
- Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
- Strong analytical and problem-solving abilities.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Understanding of AI technologies is a plus.
- Experience working in an Agile development environment is preferred.
Job Segment:Technical Writer, ERP, Cloud, Procurement, Computer Science, Technology, Operations