Act as the subject matter expert (SME) for RSA’s Identity and Access Management (IAM) portfolio (SecurID Classic, ID Plus, Governance & Lifecycle, ID Plus Prime).
Stay up-to-date on emerging trends, competitor offerings, and best practices within the IAM & IGA space to inform product positioning and solution design.
Provide deep architectural and infrastructure knowledge to shape end-to-end solutions.
Sales Enablement & Collaboration
Partner with Account Executives & Sales Engineers to develop strategic account plans, identify customer requirements, and present comprehensive solutions.
Conduct discovery sessions to understand customers’ technical environments, business objectives, and key use cases; translate findings into actionable solution recommendations.
Support pre-sales activities, including customer presentations, solution demonstrations, and proof-of-concept engagements.
Solution Design & Delivery
Scope and design implementations that map to specific business outcomes and technical requirements.
Define statements of work (SOWs), high-level solution architecture, and success criteria for projects.
Oversee solution proposals and ensure alignment with RSA’s best practices and customer objectives.
Thought Leadership & Innovation
Contribute to the development of go-to-market strategies, playbooks, and sales tools that articulate the value of RSA’s solutions.
Collaborate with Product Management and Engineering to influence product roadmap based on customer feedback, market insights, and competitive intelligence.
Represent RSA at industry events, webinars, and conferences, showcasing RSA’s capabilities and thought leadership.
Relationship Management
Establish trusted advisor relationships with senior customer stakeholders and partners by demonstrating expertise, credibility, and a keen understanding of business challenges.
Maintain ongoing communication with customers post-sale to ensure satisfaction, identify upsell and cross-sell opportunities, and foster long-term partnerships.
Qualifications & Experience
Education : Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
Industry Experience :
8+ years of combined experience in technical pre-sales, solutions architecture, consulting, or professional services within the cybersecurity umbrella.
Strong working knowledge of RSA solutions (or similar competitive offerings) is highly desirable.
Technical Skills :
Familiarity with authentication protocols, industry standards & integration methods e.g., MFA, SSO, PKI, RADIUS, SAML, OAuth.
Understanding of broader security ecosystems, including identity governance, provisioning, and lifecycle management.
Ability to design and articulate complex solutions integrating RSA products into diverse enterprise environments (on-premises, cloud, and hybrid).
Business & Interpersonal Skills :
Proven ability to engage and influence senior-level stakeholders in business and technical discussions.
Experience collaborating with sales teams to drive solution strategy, pricing, and negotiation.
Excellent communication and presentation skills, with a comfort level engaging both technical and non-technical audiences.
Strong problem-solving and consultative approach, with a customer-first mindset and “bedside manner.”
Key Competencies:
Customer-Centric Mindset : Ability to quickly build credibility with customers, understand their core business drivers, and map RSA solutions to address those needs.
Strategic Problem-Solving : Skilled at translating complex security challenges into holistic solutions that balance functionality, scalability, and ROI.
Collaboration & Teamwork : Comfortable working in a matrixed environment, partnering with cross-functional teams (Sales, Professional Services, Product, Engineering, etc.).
Competitive Intelligence : In-depth understanding of the market, competitive landscapes, and emerging threats to provide insight-driven recommendations.
Continuous Learning : Passionate about ongoing professional development, staying current with industry trends and RSA solution enhancements.
Location & Travel:
Applicants based in the Americas are welcome, as well as those who can work typical Americas business hours. This role is fully remote and offers flexibility in work location.
Travel may be required (up to 30%) to meet with customers, attend events, or collaborate with internal teams.