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Microsoft Site Reliability Engineer Taiwan, Taoyuan City 214130974
looking for aSite Reliability Engineer (SRE)systems engineering, software development,
: Our approach is layered and precise. By implementing proactive engineering solutions, weand tackle incidents head-on, ensuring limited disruptions. Monitoring, both comprehensive and nuanced,
The Future –Intelligence (AI) & Machine Learning (ML) in Focusearly stagesof integrating predictive analytics toissues before they manifest, allowing us to stay a step ahead. Customized ML models are being developed to intelligently sift through vast data lakes,about redefining reliability, precision, and the user experience in the M365 suite.
This role requires Eastern Standard Time working hours.
Required Qualifications:
- 3+ years technical experience in software engineering, network engineering, or systems administration
- OR Bachelor's Degree in Computer Science, Information Technology, or related field.
- Must be willing to work during Eastern Standard Time (EST) work hours
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
- 4+ years technical experience in software engineering, network engineering, or systems administration
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration
- OR Master's Degree in Computer Science, Information Technology, or related field.
- 1+ year(s) experience in software development using languages like C#, Python, Go, Java, or similar.
- Familiarity in one or more cloud environments like Azure, AWS, and GCP.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
- Develops and tests basic changes to optimize code and improve the observability, reliability and operability of a defined range of platform, system, or product components or features with direction from other engineers.
- Supports ongoing engagements with product engineering teams by participating in code/design reviews, regular meetings, on-call rotations, and incident responses throughout product development and operations cycles; draws insights from engagements with product engineering teams and basic analyses of telemetry data to propose potential improvements to code and designs for a defined set of product components or features with guidance from other engineers.
- Responds to incidents during regular on-call rotations by identifying the level of impact, troubleshooting basic issues, and deploying appropriate fixes to resolve root cause(s); alerts product teams or owners to major customer impacting issues and escalates the resolution of complex issues and/or those affecting multiple components or features to other engineers as needed. Shares details related to incidents and their resolution through post-mortem reports and during regular review meetings.
- Implements simple configuration and data changes across a predefined range of product components or features with guidance from other engineers to develop an understanding of how configurations, binaries, and data can be managed using code, tooling, and automation.
- Uses existing tools to troubleshoot problems or flaws affecting the availability, reliability, performance, and/or efficiency of components or features with guidance from other engineers. Suggests potential solutions to resolve and prevent recurring issues and brings them to the attention of other engineers or team leads.
- Develops an understanding of key learnings, insights, and best practices that can be applied to improve system, platform, and/or product development and operations by participating in code/design reviews, incident drills and debriefs, and regular meetings, as well interactions with more experienced Site Reliability Engineers (SREs) and members of product engineering teams.
- Develops an understanding of how to safely and reliably manage changes in production by using existing tools and automation to enable product engineering teams implement changes across a defined range of components or features, with direction from other engineers.
- Develops an understanding of the code, features, and operations of specific products at scale as required to contribute to incremental improvements in product availability, reliability, efficiency, observability, and/or performance; participates in on-boarding, code/design reviews, and regular meetings with the engineering teams that develop and/or manage those products.
- Develops a foundational understanding of distributed systems design, interactions between cloud technology layers and components, basic dependencies at scale, and the code that defines infrastructures. Can contribute to the code base the defines components or features of systems or cloud technologies to improve the reliability and operability of supported products, with direction with other engineers.
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