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JFrog Technical Writer Israel, South District, Merhavim Regional Council 212320009
25.06.2024
As a Technical Writer at JFrog you will…
- Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features
- Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more
- Focus on user personas and their goals when creating content, ensuring it meets user needs rather than just describing product features
- Manage the bi-weekly Release Notes preparation process, tracking releases, coordinating with other writers, and working with stakeholders for both SaaS and Self-Hosted releases
- Participate in usability efforts for new developments, including writing microcopy (UX writing) and providing feedback on UX/UI for the product
- Track features and enhancements using Jira and other tools, identifying requirements and writing new content to accompany releases
- Collaborate with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki
- 3-5 years of experience as a Technical Writer in an enterprise software development environment
- English at native level
- Strong interpersonal skills with the ability to build and maintain key relationships
- Excellent writing skills with an ability to structure content effectively and write clearly
- Ability to work independently with a strong sense of responsibility and commitment
- Capable of working accurately and quickly with attention to detail
- Ability to multitask and meet tight deadlines, doing what’s required to release content on time, including occasionally jumping online at less conventional times
- Experience with topic-based authoring and content reuse
- Knowledge of DevOps principles, processes, and tools
- Experience with REST APIs, Open API 3.0 (Swagger), or Bash scripting / Linux
- Technical knowledge or experience such as coding, HTML, networking, databases, working in public clouds (GCP, AWS, Azure), working in a CLI / console
- Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs
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