Microsoft Critical Environment Technician 

Taiwan, Taoyuan City 

210359996

As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).

Required Qualifications:

• High School Diploma, GED, or equivalent.
• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following
Preferred Qualifications:

• High School Diploma, GED, or equivalent AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
  • OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education
  • OR equivalent experience.

Responsibilities:

• Perform assigned basic tasks (e.g., making rounds, recording building observations, taking measurements) with varying levels of supervision.
• Under varying levels of supervision, you will perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.
• Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems.
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
• Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs).
• Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs) under supervision where needed.
• Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate.
• Provide necessary escorts for third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate severity-level procedures.
• Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
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