Citi Group Delta One Equity Swaps Trade Support AVP 

United Kingdom, England, London 

206911360

Overview of Citi:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

The Operations Senior Analyst will be responsible forproviding first class operational client support, trade & trade lifecycle event exception management and root cause analysis of exceptions to drive both platform and behavioural improvements.

What you will do

• Main point of contact for client operational queries
• Overseeing the clients cashflow lifecycle, affirm economics with customers and exception handling root causes that cause discrepancy
• Management of client trade activity, liaising with the Desk and Clients to resolve any issues
• Contribute to the development of new techniques for the trade life cycle, and improve processes and workflows
• Driving initiatives to reduce Manual Touch Points (MTP’s) and in turn improve the overall affirmation / settlement rates.
• Contribute to bank change projects and offer advanced solutions and resolve complex trade flow problems
• Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis

What we will need from you:

• Relevant degree or equivalent work andindustry experiencepreferred
• Energetic, flexible, collaborative and proactive; a leader who can positively add sound product knowledge experience.
• Strong, influential communicator who is articulate and concise
• Strong risk management and control mindset
• Self reliant, good problem solver, results orientated.
• Ability to establish and build trust with professionals throughout the business.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), whilst also receive a competitive base salary (which reviewed annually), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Exclusive discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

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