About the Role
As a program strategy manager, you’ll be a part of the Global DCO (Delivery Commercial Operations) team working closely with global commercial operations process owners in order to understand, design, build and drive the global transformation roadmap for a commercial process.
What You'll Do:
- Current State Understanding and framing the process current state for end users of the process (mainly commercial and commercial operations teams) considering all regions, lines of business and segments.
- Outside In Perspective Framing and coordinating what’s needed to bring an outside perspective/ insights to the transformation meant to identify and inform the process's future state.
- Process Roadmap Create and own with the Global Process Owners the transformation roadmap for the process. This will require the ability to translate/ break business and technology requirements into frameworks/ subcomponents that are relatable and easy to communicate within the organization.
- Connection with leadership
- Build and drive narrative/ storytelling to keep the organization aligned with the process progress, status and needs.
- Coordination of organized sessions with the organization’s leadership team to enable visibility on progress versus the roadmap, enable organized decision making, and define risks, needs and path ahead.
- Data Driven Connecting the process with the business insights team to guarantee a numbers driven transformation that’s setting strong foundations to enable standardized measurement and metrics across the organization.
- Connection with Data and Tech The future state of the process will rely heavily on what can be scalable and feasible with our technology stack. A successful PSM will be working very closely with the D&T team to guarantee that from the beginning, a roadmap is built reflecting the data and technology needs.
Basic Qualifications:
- 4+ years' experience in process, program or project management, preferably building programs/ processes that scale globally
- 3+ years' experience designing and implementing global programs and/ organizational transformations in a highly complex organization
- Excellent program management skills, and ability to design and deliver end-to-end programs
Preferred Qualifications:
- A strategic mindset: understand and drive change with perspective required to reach our global goals & objectives
- Ability to analyze data, build reports and provide strategic insights
- With experience managing with C-level stakeholders. Comfortable working very closely with the senior leadership of the organization.
- Proactive autonomy, detail-oriented, highly organized, and highly collaborative. Can manage multiple competing workstreams.
- Comfortable navigating complex, fast-paced environments at a similar size and scale to Uber.
For Chicago, IL-based roles: The base salary range for this role is USD$112,000 per year - USD$123,500 per year.
For New York, NY-based roles: The base salary range for this role is USD$124,000 per year - USD$137,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,000 per year.