Job responsibilities
- Manage a team of Product Solutions Managers supporting client relationships aligned to the Healthcare Services Market (or for-profit, healthcare middle market).
- Establish and manage an effective business plan to achieve individual and team quotas
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Drives cross-functional collaboration across JP Morgan & Healthcare Payments partners to deliver business results and implement improvements to the client experience.
- Represents team to Senior Management for key business updates and overall performance as it relates to sales activity.
- Identifies and addresses training opportunities to ensure team is equipped to meet their objectives.
- Offers direction and serves as a resource to your team for performance management, career management and professional growth.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Understanding of healthcare with knowledge specific to Revenue Cycle Management
- Proven record of strong sales performance regularly meeting or exceeding sales goals
- Proven success with strong communication skills, verbally and written
- Demonstrates critical thinking abilities across multitude of scenarios
- Travel required up to 25%
Preferred qualifications, capabilities, and skills
- Strong technical skills with understanding multiple system integration
- Proficient in Microsoft Office Programs