Microsoft Service Engineer 

Ireland, Dublin 

203320211

In an era where the frequency and sophistication of attacks by advanced persistent threats are on the rise, ensuring the security and reliability of our services is more critical than ever.play a crucial role in preempting threats andthe health and reliability of our services.

our organization

In this role within the Infrastructure & Engineering Services team, you willthe latest technologies with a focus on, empowering Microsoft employees with the tools and services that define both the physical and digital future of work. You will alsobe responsible foradministering on-premises Hyper-converged Infrastructure (HCI) serversand Azure Local

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field AND technical experience in software engineering, network engineering, service engineering, or systems engineering
  • OR equivalent experience.

Preferred Qualifications:

• Technical experiencewithlarge scale,on-premisescomputeand storagesystemsadministration.
• Experience developingcode, scripts, systems, and/or tools thatsupport Infrastructure as Code and Automation.
• Relevant certifications in security are a plus. (CISSP, CEH, CASP+,CySA+,SANS/CompTIASecurity Certs, etc.).

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Drives efficiency by developing scripts and/or automation andleveragingtelemetry data toidentifypatterns and trends that drive continuous improvement.
• Responsible for the availability, reliability, efficiency, observability, and/or performance of supportedinfrastructure and services.
• Partners and shares technicalexpertisewith interdisciplinary teams,demonstratinga deep understanding of services and the ability to clearly articulate the specific technologies of a service to enable development and ongoing maintenance.
• Resolves issues with services, minimizes customer impact, and documents solutions that inform ongoing improvements and prevent the recurrence of similar issues.
• Partners closely with internal customers and engineering teams to conduct root cause analyses, share end-to-endexpertisein services, and to mitigate and resolve issues.
• Adheres to security and compliance standards and works with security and compliance teams toidentifyand address relevant issues.