10+ years experience in working in the Financial Services industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR Bachelor's Degree in Business, Technology, or related field AND 10+ years experience working in the Financial Services industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR Master's Degree in Business Administration AND 7+ years experience working in the Financial Services industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology)
Preferred Qualifications (PQs)
Bachelor's Degree in Business, Technology, or related field AND 8+ yearsexperience working in the Financial Services industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology)
OR Master's Degree in Business Administration AND 7+ yearsexperience working in the Financial Services industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology)
10+ years account management experience OR equivalent
Responsibilities
Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business.
Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share. Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.
Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand turnovers. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.
Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.