JPMorgan Process Improvement Change Associate 

United Kingdom 

19928295

As a Process Improvement and Change Associate within the People & Process Optimisation Team, you will be working in a dynamic environment, acting as a trusted partner to senior stakeholders across various units. You will have the opportunity to promote continuous improvement and operational efficiency, manage technology requests and process improvements, and play a key role in firm-wide projects and initiatives.

Job responsibilities

• Complete continuous Improvement/Operational Efficiency programme for EMEA Wholesale Lending Services Middle Office
• Partner with central Continuous Improvement and Transformation teams globally to develop a consistent model for implementation of strategic solutions; identify and manage key stakeholders; engage with WLSMO teams to manage execution of the programme
• Organise the end-to-end review of EMEA WLSMO current operating model; identify synergies across the globe to adopt holistic model. Support management with execution of revised structure
• Manage the book of work capturing technology requests and process improvements
• Engage with technology and key stakeholders to develop roadmap for future market and business needs
• Act as point person for EMEA WLSMO on firm-wide projects and initiatives to drive EMEA inclusion from Day 1
• Ensure appropriate awareness with WLS managers; consolidate feedback and coordinate roll outs across team

Required qualifications, capabilities, and skills

• Strategic thinker with experience working on strategic transformational programmes
• Extensive knowledge of the LMA/LSTA mechanics
• Knowledge of Loan IQ, ClearPar and data rooms (e.g. Syndtrak, Intralinks)
• Excellent oral and written communication skills with ability to influence people at a senior level
• Self-motivation with tangible examples of demonstrating drive and initiative
• Highly organized, detail oriented
• Ability to multitask efficiently under pressure and in a fast paced environment
• Strong PowerPoint and Visio/Lucid presentation skills
• Analytical mind-set – ability to obtain and manipulate Data

Preferred qualifications, capabilities, and skills

• Alteryx
• Tableau
• Lucid
• Root cause analysis skills
• Loan IQ