In this role, you will:
- Participate in establishing guidelines and design of work
- Review regulatory changes or partner with regulatory change agents to proactively identify required updates
- Maintain document library or repository and update tables in appropriate systems
- Review changes to business operations for potential impact to other operations and procedures
- Draft, edit and format basic to moderately complex technical manuals, projects or other technical documentation
- Create graphical technical presentations for others
- Understand Business Operations policies, procedures, and compliance requirements
- Assist others to resolve process gaps, providing input based on observations
- Research and translate technical information to users
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Partner with subject matter professionals to understand business needs as it relates to procedures
Required Qualifications:
- 4+ Years of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 4+ Years, Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, in Banking Domain
- Comprehensive understanding of business procedure writing and understanding of Change management methodology.
- Perform timely closure of change related activities on change records submitted.
- Review procedure source documents for each individual change and ensure procedures are complete, accurate, and clear based on the change.
- Communicate clearly through written communication the actions needed from change owners to resolve points that do not meet the policy requirements.
- Work closely with Business owners, control user roles (operational risk consultant, Compliance owners) on procedure accuracy.
- Strong verbal & written communication skill
Job Expectations:
- Flexible to work in any shift as per business requirements
- 1 day WFH and subject to change as per Business requirement
- Strong Microsoft Office skills (Excel, PowerPoint, Visio etc)
- Strong analytical skills with high attention to detail and accuracy
- Ability to interact with all levels of an organization
- Ability to work effectively, as well as independently, in a team environment
- Critical thinking skills
- Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls; analyzing business and/or system changes to determine impact, identify and assess operational risk issues
- Knowledge on JIRA application, Open Text and AppWorks, Strong Box.
- Other Content Management Systems
- Prior experience in Procedure Writing or preparing SOP’s.
- Good to have Reporting knowledge with Technical Skills such as Power Bi, SQL, SharePoint, Power Apps, Power Suits applications.,
30 Mar 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.