Citi Group Change Management UAT Analyst 

Malaysia, Penang, George Town 

196289159

Job Description

This role is within Controllers Systems & Data Operations, Change Management - Non Ledger team focusing on UAT activities for Contractual Data warehouse Genesis. This role requires strong understanding of Testing lifecycle & Testing methodologies and is techno-functional in nature. The team member needs to have experience in analyzing the data using tools like SQL & Excel. Having an understanding of Banking & Financial products would be an added advantage. This role requires excellent stakeholder management skills and should be able to present test artifacts to Senior stakeholders in the bank. Overall objective of this function is User acceptance testing, ensure all change management processes are followed and support production go-live.

• Understand Business Requirement for changes in the Operational processes / Software functionality
• Write test plan, cases and scripts based on requirements documents working closely with Requirements Delivery team and FRD team.
• Perform product certification to user acceptance testing through execution of agreed test plan and scripts which will require a strong emphasis on logical and analytical skills coupled with strong technical acumen.
• It is expected that the person have good knowledge about Software Development Life cycle in the area of Change Management for Risk Management, Data Warehousing and Financial ledger platform.
• Should have working experience of Risk Management application and understand role of Risk Management in banking domain.
• Work closely with Technology UAT support team in setting up UAT test environment.
• Write test plan, cases and scripts based on requirements documents working closely with Requirements Delivery team and FRD team.
• Manage UAT activities including necessary documentation and required communications, testing status, and operational readiness.
• Manage defect entry activities and work with development team to assist in defect resolution as needed.
• Attend regular calls to address any data needs, test planning, and test execution.
• Participate in implementation of best practices and process improvements.
• Coordinate with technology and business stakeholders and manage required test status related communications to Project Management office and to the Requirements delivery support team.

• Complete understanding of Financial data processing, IT processes for Change Management, Data and Platforms.
• Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands.
• Complete understanding of financial products and services.
• At least 7 years of experience in financial products and services.
• Knowledge of UAT testing cycles and coordinating with the Business and technology groups.
• Managing different stakeholders and driving timely delivery.
• Worked on Financial Systems in technology and a functional role.

• Bachelor’s Degree
• Masters in Finance (Desirable)

• ISTQB , CSM, PSM desirable

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

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