Serve as primary point of contact for bankers in completing documentation related to Know Your Client (KYC), account renewals and/or assigned projects
Assist with assessing documentation requirements for client legal entities and liaise with internal Compliance personnel on the application of KYC policy
Contact client personnel to obtain KYC information and documentation
Review and evaluate recent news related to clients
Interact with parent and subsidiary bankers and product sales and service on AML-related risk issues
Coordinate with account operations on account maintenance issue
Prepare client-specific KYC-related analyses, as required
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years of experience
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Responsibilities:
Serve as primary point of contact for KYC Operations in implementing new KYC work items
Complete end to end process including evaluating functionality, documenting operations procedures, implementing the change in workflow systems and reporting, communicate/train on the changes
Prepare management presentations and perform analytics
Review operational technical issues and facilitate resolution
Perform user testing and post implementation checkout
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess AML and operations risk when designing new work items, demonstrating particular consideration for driving compliance with applicable laws and policy, while achieving operational efficiency and controls
Qualifications:
KYC operations knowledge preferred
6-10 years of of previous data analytics / data management experience.
Bachelor’s degree in computer science, Systems Engineering, Industrial Engineering, Mathematics, Statistics or similar.
90% English required.
Strong (written and oral) communication skills and proven ability to lead and facilitate Client discussions to ensure mutually beneficial outcomes.
Extensive knowledge of Microsoft Excel, Microsoft Access and SharePoint.
Experience with process automation solutions via scripting languages (VBA).
Strong ability to analyze, reconcile, manipulate and reformat large data sets to ensure accuracy and completeness of all assigned requests.
Design, develop and implement solutions that solve real-life business problems using technical and business acumen.
Methodical approach to complex tasks with clear focus on tangible outcomes and objectives.
Ability to manage multiple tasks and complex work load.