Citi Group VP – Markets Ops Business Intelligence Lead 

Singapore, Singapore 

19305749

Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.

The successful candidate will partner closely with the rest of the Market Ops Transformation group, Markets Ops and Market Business management and technology partners to utilize data to drive process improvements, risk reduction and client service excellence.

• Partner with Market Ops management to execute the analytics agenda and prioritize highest value use cases.
• Execute the program agenda using a methodical approach that conveys value to stakeholders.
• Evaluate the need for analytics, assess the problems to be solved and what data sources to use or acquire.
• Drive exploration/experimentation in visualization and review benefits and value of analytics techniques and tools and recommend improvements.
• Coordinate with other technical/functional teams to implement BI solutions.
• Produces detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken.
• Track record of delivering and managing large, technical data programs across multiple businesses and geographies
• Demonstrated experience in delivering change in a collaborative, agile team environment as well as more standard frameworks
• Ability to monitor tight deadlines, or unexpected requirement changes
• Demonstrated ability to lead, plan, organise and prioritize work within a delivery framework
• Strong collaboration, communication and coaching skills
• Excellent client servicing and presentation skills
• Strong ability to establish, build and maintain strong effective working relationships at all levels of the organization
• Knowledge of modern technology, architecture and infrastructure
• Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes
• Works with Operations stakeholders and builds and manages relationships.

Qualifications:

• 6-10 years’ experience, with significant data analytics and technical skills
• Track record of delivering and managing large, technical data programs across multiple businesses and geographies
• Ability to effectively use complex analytical, interpretive and problem solving techniques
• Demonstrated experience in delivering change in a collaborative, agile team environment as well as more standard frameworks
• Ability to monitor tight deadlines, or unexpected requirement changes
• Demonstrated ability to lead, plan, organise and prioritize work within a delivery framework
• Strong collaboration, communication and coaching skills
• Excellent client servicing and presentation skills
• Strong ability to establish, build and maintain strong effective working relationships at all levels of the organization
• Knowledge of modern technology, architecture and infrastructure
• Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes
• Works with Operations stakeholders and builds and manages relationships.

• Demonstrated interpersonal, verbal and written communication skills
• Experience with BI tools such as Tableau, Power BI etc.
• Experience with SQL is preferred
• Additional Asian language is a plus as the role will be servicing countries like Japan, Korea, Indonesia, Thailand etc

Education:

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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