JPMorgan Market Asset Servicing - Associate 

India, Karnataka, Bengaluru 

192665940

Manage business, process & stakeholders

• Ensure timely and accurate management of Income events, collection / payment of claims, timely reconciliation cash & wash accounts across APAC/EMEA/WHEM regions for Fixed Income / Equity and Prime Business.
• Act as a point of contact for clients / internal stakeholder for all escalations and ensure adequate coverage by service teams
• Escalate production-related issues, ensuring continuity of service while simultaneously managing effective resolution with key stakeholders
• Exercise sound judgment; act with integrity; protect our company, clients, and customers
• Serve as a subject matter expert for the functions managed
• Drive process improvement / automation initiatives
• Manage team’s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedure

Manage Risk

• Maintain documented procedures and ensure adherence to and compliance with firm policies and regulatory requirement

Manage People

• Provide oversight, training, guidance to the team and ensure effective x training

Manage change

• Identify ways to improve processes/procedures to enhance quality and/or productivity

Manage Client

• Act as a subject matter expert on procedural matters, and be the funnel for communication with the global teams

Required Qualifications, Capabilities, and Skills:

• ~6 - 9 years of relevant experience in Securities Operations – Asset Servicing Income and Corporate Action activities with in-depth knowledge of Depot Income Reconciliation , Claims, Cash, Stock and Wash Reconciliation
• Analytical mindset and problem-solving skills, with the ability to identify and resolve complex operational issues
• Problem solving skills – the candidate must demonstrate exceptional judgment and the ability to independently identify and escalate key issues, obtain appropriate information form further analysis, and develop actionable recommendations

Preferred Qualifications, Certifications, and Technical Skills:

• Minimum Bachelor’s degree in in Accounting, Business Administration, Economics, Finance or equivalent
• Strong technical and analytical skills, including proficiency in Microsoft Office applications