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Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Key job responsibilities
Learn and use groundbreaking technologies.A day in the life
As we operate on a follow-the-sun model, with Support Engineering sites located globally, there is no after hours on-call or mandated overtime in this role.Every day will bring new and exciting challenges on the job while you:About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Bachelor’s degree OR equivalent experience in a technical position
- 2+ years of network , security and operating system support experience
- 2+ years of distributed systems experience
- 2+ years of information security and compliance experience
- Experience Deploying Identity and Access Management systems to secure production and corporate access, such as: SSO, SAML
- Understanding of Cloud Security across realms of Identity, Monitoring Auditing and Cryptography
- Knowledge or experience with broad array of security technologies, such as NextGen FW, WAF, SIEM, Endpoint Security and more.
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