Citi Group Delta Middle Office Transaction Capture Analyst Officer 

Singapore, Singapore 

192111193

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes, and drive strategy across our industry.

Key Responsibilities

• Primary contact for client operational queries for select client base
• Provide support to Front Office Sales and Trading around lifecycle management
• Trade handling across equity hedge and swap side, including trade capture/allocation, trade exception clearance and connectivity issue resolution with our tech partners
• Management of client trade activity, liaising with the Desk and Clients to resolve any issues
• Management of client settlement query resolution
• Support trade capture management, Front to Back reconciliation and identifying operational risk
• Contribute to the development of new techniques for the trade life cycle, and improve processes and workflows
• Involvement in initiatives to reduce Manual Touch Points (MTP’s)
• Help maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
  

Key Characteristics

• Operational Expertise:understanding of key operational functions such as Settlements, Lifecycle Management, Reconciliations, Trade Support and Corporate Actions within Global Markets
• Product Knowledge: demonstrate knowledge and understanding of the Cash Equity and Equity Swap product. A general knowledge of derivatives is highly desirable.
• Client Presentation: An ability to be articulate, confident, intellectually agile and professional in appearance and manner so that the franchise is well represented.
• Innovation/Creative Thinking: Each team member should offer creative and innovative solutions to client issues when they arise. Members should also look to harness these innovation skills to develop a record of process improvement, procedure control strengthening and reduction of manual touch points (MTPs).
• Business Liaison:Team members will partner with the Business and Relationship Sales team to facilitate the following: new business pitches, smooth on-boarding of new clients, ad-hoc issue solution and product/platform capability questions.
  

Qualifications, Experience and Skills:

• 1-3 years of relevant experience in a related role
• Relevant degree or equivalent work and industry experience preferred
• Cash Equity and Equity Swap product knowledge, and understanding of lifecycle management (trade capture, settlements, reconciliations) highly desirable
• Client Service experience preferred
• Energetic, flexible, collaborative and proactive
• Strong communicator who is articulate and concise
• Self reliant, good problem solver, results orientated
• Able to work effectively under pressure and in a high-pace environment
• Ability to establish and build trust with professionals throughout the business
  

Education:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Time Type:

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