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Citi Group Officer Fraud Ops Analyst 
Singapore, Singapore 
191913302

30.08.2024

Onsite(Internal Job Title: Fraud Ops Analyst – C10) based in Singapore.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • We empower our employees to manage their financial well-being and help them plan for the future.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
  • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

  • Analyze fraud trends, conduct investigative Research into losses, and analyze loss type data to determine fraud patterns
  • Performs data validation independently in support of fraud management personnel
  • Assist in executing the business strategy by developing and producing Management Information Systems and analyses
  • Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided
  • Provides guidance and input to department, cross functional or cross area teams that focus on process improvement efforts or projects
  • Monitor, assess, analyze and/or evaluate processes and data, and identify policy gaps and formulate policies
  • Interpret data and make recommendations, and basic working knowledge of industry practices and standards
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • 2 years of experience in a related role
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment
  • Bachelor’s degree/University degree or equivalent experience

Operations - ServicesFraud Operations


Time Type:

Full time

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