SAP SAP Basis & HANA Admin 

India, Karnataka, Bengaluru 

19158280

The Role:

• SPC Ops unit’s key responsibility is to manage and operate various cloud products running on HANA Database for our global ondemand customers.
• SPC System Operations India is a key location responsible for Operating the Service Provider Cockpit.
• Team needs to ensure the various Productive landscapes are running well according to agreed SLAs.

Role Requirements:

• Brings technical or application expert knowledge into the operation
• Takes the full responsibility for the quality of the delivered tasks and is accountable for the success
• Support root cause analysis of complex situations like performance tuning
• Drive Operational efficiency and productization
• Own operational tasks, customer escalations, process improvements.
• Working closely with Internal/External Stakeholders, Development Architects/Managers & developers, across locations, to ensure timely delivery.
• Participate and contribute towards organization’s goals and objectives, collaborating with multiple teams and solutions.

• Maintaining all the instances in SAP SaaS Cloud landscape.
• Own and handle Operation tasks like Monitoring/Alert handling, Incident Management, Change Management, System Installation, Provisioning, Life Cycle Management activities like Hotfixes/Patches and Upgrades.
• Support Business Continuity

Work Experience:

• Extensive experience in operating/administering SAP Basis/ NetWeaver experience
• Experience and exposure to Cloud Operations, Networking and Server Management is advantage.
• Good understanding of Virtualization, Storage and Network.
• Experience or exposure to SAP HANA or other Database technologies is an advantage.
• Understanding of SaaS and Cloud offerings or products, and related processes is an advantage.
• Knowledge of IaaS Infrastructures and experience of setting up, working in, and managing virtualized landscapes
• Expertise in SAP’s Lifecycle Management tools as well as SAP’s operations and support processes is a plus

Education and Qualifications

• Bachelor or higher university Degree in Computer Science, Physics, mathematics or Engineering preferred

• 5+ years of Experience.
• Expert knowledge of SAP Basis/NetWeaver, Linux, etc.
• Data Center, Networking and Hyperscaler experience will be added advantage
• Understanding of tools like Wily, LaMa
• Experience with container based virtualization technologies
• Exposure to ITIL/ITSM processes are beneficial

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