Microsoft Senior Technical Program Manager 

Taiwan, Taoyuan City 

191155622

As afocused on the M365 Copilot roadmap and shiproom process, you will lead complex, cross-organizational initiatives that connect customer signal to product outcomes. You will define durable strategies and roadmaps, align senior stakeholders, shape technical approaches with engineering partners, and deliver measurable results with operational excellence. This role will help to support product teams and our business counterparts across the Copilot effort, focused on identifying and resolving our most important issues (e.g., OneList). You will partner closely with product teams across E+D, MCAPS, FastTrack, GetHelp, IDEAs, and PMG.This role will identify and resolve high impact issues. You will translate signal into prioritized plans, align stakeholders at senior levels, and deliver programs with operational excellence. You will partner with engineering on scalable services and data systems that meet enterprise expectations for privacy, reliability, and supportability. Decisions will need to be made using the input of others within the org (and outside of it) but also with data and business results in mind. Landing the projects in this workstream requires you to deliver with operational excellence and a high, measurable bar for final delivery and impact.

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• Demonstrated ability to influence senior leaders and drive alignment across product, engineering, design, data, and go to market partners.
• Executive caliber communication skills: clear narratives, crisp trade offs, and decision ready materials.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Create and lead cross organizational programs that drive M365 Copilot and Copilot Chat growth, from problem framing to shipped outcomes, with clear goals, success metrics, and decision checkpoints.
• Design measurable experiments and implement the telemetry needed to evaluate impact, quality, and reliability in partnership with the PLG team.
• Partner with engineering on services and data architecture choices that scale, meet privacy and compliance needs, and support durable operations.
• Define and evaluate metrics for success and sustaining health so teams stay on track and maintain a high quality bar.
• Communicate with clarity to senior and executive audiences, covering plans, timelines, risks, and mitigations. Drive alignment and unblock decisions. Present complex, often technical plans to executives at some of the highest levels of E+D to drive awareness and alignment.
• Improve how we work by establishing operating mechanisms, playbooks, and templates that raise the bar on execution across partner teams.
• Foster inclusive collaboration with design, research, PMM, data science, finance, sales, and privacy partners so that solutions are customer informed and enterprise ready.
• Embody ourand.