Amazon DataCenter Technician 

France, Ile-de-France, Paris 

191049839

Key job responsibilities
Problem Solving:
• Maintain high system reliability by prioritizing and resolving trouble tickets efficiently, serving as an escalation point and technical troubleshooter for systems and network hardware problems.
• Investigate and resolve complex Linux server issues.
• Troubleshoot XEN service virtualization problems.Technical:
• Troubleshoot technical issues across systems, networking, and power/mechanical domains.
• Remediate physical layer outages in systems and networks, including power-related problems.
• Participate in data center power and cooling events.Operations:
• Work rotating shifts to meet 24/7 on-call requirements.
• Install and configure server racks per internal SLAs.
• Triage and resolve trouble tickets for all devices in the assigned region.
• Act as the data center point of contact for high-severity issues.
• Replace server and network device parts as needed.
• Ensure correct rotation of spare parts.
• Contribute to uptime improvement metrics.
• Enforce Amazon's security best practices.
• Interact with third-party vendors, contractors, and remote hands/eyes.Project Management:
• Participate in and deliver high-impact small to mid-scale projects.
• Attend team meetings for metric analysis and project status updates.
• Contribute to building the world's largest cloud infrastructure.Mentoring:
• Share knowledge and educate less technical staff on best practices.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• Fluency in English
• Server Hardware Troubleshooting experience, including server booting (POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID), network protocols (TCP/IP, Ethernet, L2/L3 technologies), and network hardware (copper/fiber cabling, switches, routers).
• Good Understanding of Linux/Unix Administration.

• Remote Access: Console routers, IPMI, BMC
• Network Equipment Installation and Configuration
• Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
• Participated in Project Management
• Scripting: Bash, Python, Perl, Ruby (or programming languages)
Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.