Amazon DataCenter Technician 

France, Ile-de-France, Paris 

191049839

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Some of the key responsibilities the Datacenter Technician will undertake are,
Problem Solving- Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
- Escalation point and technical troubleshooter for all Systems and Network hardware problems
- Deep diving into Linux server issues
- XEN service virtualization troubleshooting- Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
- Remediation of physical layer outages, both Systems & Network
- Remediation or recovery of physical power issues on racks
- Participate in Data Center power & cooling events- Working Shift rotations to meet 24x7 On-Call requirements.
- Install & configure racks of hosts in line with internal SLAs
- Triage & resolve trouble tickets for all devices in your region
- Data Center point of contact for all High Severity issues
- Physical replacement of server and network device parts
- Ensure correct rotation of parts & spares
- Interact with third party vendors & contractors and other Datacenter technician
- Contribute ideas to improve operational efficiency
- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPsProject Management
- Share knowledge and help educate less technical staff on the best practices related to all service owner issues
This position also has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Paris, FRA

- Server Hardware Troubleshooting experience
- Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
- Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
- Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
- Good Understanding of Linux/Unix Administration

- Remote Access: Console routers, IPMI, BMC
- Network Equipment Installation and Configuration
- Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
- Participated in Project Management
- Scripting: Bash, Python, Perl, Ruby (or programming languages)Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.