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Microsoft Regional Claims Manager – EMEA 
Ireland, Dublin 
190811730

10.09.2024

Delivery Experience:

  • Minimum 10 years deep Construction Execution Experience in Construction Contracts Management is an absolute requirement for this role. Directly leading the contracts administration of large scale contracts in excess of $100M in Hyperscale DC project delivery or other mission critical sectors.
  • Extensive knowledge of construction contract forms utilized across EMEA, experience in multiple industry standard forms and the modifications typically applied across the industry. FIDIC experience is preferred.
  • Experience in leading claims resolutions on multiple projects including experience in formal dispute resolution procedures such as mediation, conciliation and arbitration. A professional accreditation in construction claims management such as CIArb would be a plus.
  • Strong negotiation skills, ability to lead a cross functional team in the development of negotiation plans to drive positive outputs.
  • Strong Program Management experience and skills for tracking and remediating contractual risk through a globally standardized process applied across the EMEA portfolio.

Behavioral Attributes:

  • Can create clarity, generate energy, and deliver success; always be planning for the future.
  • Have high integrity – must be ethical and strong value-based individual focused on fairness and maintaining confidentiality.
  • Bring high energy – a drive to achieve results in midst of ambiguity and a matrix organization.
  • Be a high performer – be able to fit the Microsoft “culture” by effectively multi-tasking and managing priorities; have a “sense of urgency” regarding issue resolution.
  • Understand the importance of relationships inside the company and with our supply chain partners.
  • Strong collaboration skills with the ability to work horizontally across the various delivery teams involved in Portfolio delivery as well as aligning will global process owners.

Sundry Capabilities –English language competency is a must for the role.

These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
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Responsibilities

Continuous Improvement:

  • Always seek ways to streamline, automate, and simplify processes; includes deployment of tools, using data analytics and working with IT groups to define system requirements.

Procurement Planning:

  • Implement procurement plans to effectively deliver against project goals on budget.

Negotiation:

  • Implement appropriate negotiation strategies for the scope.

Supplier Selection:

  • Participate in supplier selection and performance management; ensure alignment to Microsoft business goals throughout.

Contracting:

  • Understand industry contracting norms and Microsoft contracting requirements; participate in negotiation of contracts that meet business goals.

Contract Oversight:

  • Monitor key elements of supplier performance to contracted requirements; implement corrective action and lessons learned.

Project Management:

  • Develop and implement plans to effectively deliver goods and services on time and within specification while managing risk.