Honeywell Senior Application Support Specialist 

Egypt, Cairo, Cairo 

189722079

Key Responsibilities

• Provide technical support for variety of software applications in implementation phase.
• Manage software installations, deployments, configurations, UAT and updates.
• Participate in Implementation and installation of software applications at virtualized environments.
• Demonstrate significant understanding of the solution architecture of the entire solution.
• Perform testing to diagnose software functional failures, identifying root causes and corrective actions.
• Identify and troubleshoot issues, log defects, and provide detailed reports.
• Provide technical support to end-users and clients, troubleshooting and resolving software applications related issues.
• Work with cross-functional teams, including offshore developers, IT administrators to address and resolve software application issues.
• Identify and escalate recurring technical issues to the appropriate teams for further investigation and resolution.
• Ensure overall functional quality of released applications across required platforms and mechanisms.
• Respond to support tickets and service requests in a timely and efficient manner.

• Bachelor’s degree in computer science or equivalent
• 6+ years of experience in a similar role
• Excellent written and verbal communication skills in English.
• Well-developed problem solving and troubleshooting abilities.
• Strong understanding of networking concepts and protocols (TCP/IP, DNS, etc.) a plus.
• Working experience in application servers (Ex. Apache Tomcat, NGINX)
• General database knowledge and experience in database engines (MS-SQL, and PostgreSQL)
• Experience with OS Administration (Linux or Windows)
• Proficiency in programming/scripting languages (e.g., Python, Java, JavaScript) - An Advantage
• Application support and Implementation experience in virtualized environments – An advantage
• Experience in Postman tool for API testing of some scenarios - An advantage

• Knowledge of industry best practices and emerging technologies
• Ability to work in a fast-paced and dynamic environment
• Passion for innovation and continuous learning
• Attention to detail
• Excellent problem-solving capability

• JOB ID: HRD256443
• Category: Engineering
• Location: Mivida Project Building B2 5th Settlement,Cairo,CAIRO,11835,Egypt
• Exempt