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Basic Qualifications
Bachelor’s degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience
5 or more years of experience in employee relations/performance management.
Preferred Skills/Experience
Previous experience working in an organization with a centralized employee relations function is preferred
Exposure to Contact/Call Center employee population (Non-exempt population, 24 hour operations)
Significant Employee Relations experience in a fast-paced, high-volume, large highly matrixed environment is ideal
Experience with providing coaching and resolving performance management through formalized performance improvement planning
Experience in handling workplace investigations and recommending disposition or corrective actions associated with findings
Ability to work independently and to identify when to engage others
Proven consulting and influence skills, with the ability to navigate conflict and guide stakeholder to appropriate resolution
Strong customer service and problem-solving skills, with strong attention to detail
Excellent listening, verbal and written communication skills
Proven ability to maintain confidential information
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications, Workday, and ServiceNow
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $83,810.00 - $98,600.00 - $108,460.00 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.משרות נוספות שיכולות לעניין אותך