Cisco Consulting Engineer SDWAN Catalyst 6500/4500/3850/6800 

India, Karnataka, Bengaluru 

187877620

What You’ll Do

• Drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.
• Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
• Support presale activities and translate business requirements into solution design.
• Build customer simulations in test labs to resolve/validate issues.
• Build and deliver customer collateral, documentation, and knowledge transfer.
• Drive customer technology transitions, influencing solution architectures and services.
• Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals.
• Play the role of an individual contributor.

Decision Making / Impact

• Decisions impact the quality, efficiency, and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams.
• Ability to understand and communicate project scope and map it to customer business goals and objectives.

Role and specific responsibilities

• Associate with customers along with appropriate internal and external resources' deployment/optimization of Cisco services and solutions.
• Takes ownership of task/project implementation for assigned engagements.
• Implement new techniques and methodologies utilized in customer delivery and share lessons learned with the broader team.
• Builds and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.
• Builds and/or use test environments as the need arises to resolve sophisticated problems & compatibility issues.
• Demonstrates software skills and tools to configure, deploy Cisco products and solutions.
• Gives in the development of digital intellectual capital (e.g. scripts, digital signatures).
• Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.

Expertise

• Design solutions for low to medium complex requirements on the R&S solutions
• Design awareness on the SDA/SDWAN solution with Troubleshooting skills
• Understanding of Network Design Principles and Enterprise Network Architectures
• Ability to clearly communicate technical solutions to peers/customers including writing technical documents like RCA etc.
• Capability to lead design conversations and workshops with the customer and prepare high level and low level designs
• Establish and maintain a good working relationship with the project partners and the customers
• Capability to solve network issues and work through challenging situations and handling issues
• Mentoring junior team members
• Understanding of APIs and scripting skills (Python, Ansible)
• Automation approach for bringing in delivery efficiency in the projects
• Experience/Knowledge on multi-vendor environment of R&S, Security, Firewalls, Wireless and DC/Nexus technologies.
• Knowledge on AWS or Azure.

Leadership / Autonomy

• Receives limited supervision. Receives little instruction on routine work and new assignments. Provides guidance and mentoring to other engineers. Translates team goals into work assignments.
• Being a trusted advisor & mentor. Emphasis is on the facilitation of processes, solutions.

We connect everything – people, process, data, and things – and we use those connections to change our world for the better.

We benefit everyone - We do all of this while seeking a culture that empowers every person to be the difference, at work and in our communities.