Build effective teams through source, recruit, hire and on-board top talent. Lead, develop, coach and motivate high-performing teams, develop and execute daily, monthly, quarterly and yearly strategies to hit targets and drive profitability. Reinforce a culture of leadership and team excellence: training standards, succession planning, talent acquisition and employee retention, spend time in both stores and delivery centers; and provide coaching, and in-the-moment feedback to management and senior team leaders
Directly manage a team of people-leaders across field retail, service-plus, and delivery locations, set clear team targets and individual goals; hold teams accountable by driving performance, create a culture of employee engagement and recognition of high performers
Reinforce Operational Standards by maintaining and reinforce Safety and Security standards by partnering with EH&S, Workplace and Security teams, create a continuous improvement culture by actively collecting feedback, testing strategies, and improving vehicle and customer flow in each sales and delivery location
Demonstrate fluency and reinforce requirements in the local market’s Sales and DMV requirements and processes, partner with fleet logistics to optimize sales and delivery processes that promote customer experience, utilize reports and dashboards to provide feedback to management on strategic direction, as well as execute process management changes
Define Strategic Business Planning, Build strong relationships with key stakeholders across real estate, charging, marketing, government affairs, retail operations, recruiting, HR, financial operations, and service to develop a market strategy
What You’ll Bring
At least 5 years of experience leading large teams in an high-growth, service-focused industry with Multi-site experience, demonstrated ability to inspire, influence, and hold teams accountable to achieve a common goal
Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
Resourceful, passionate, and ethical and collaborative, someone others want to work with
Prior P&L experience required, excellent analytical, verbal and written communication, and sales skills
Ability to travel frequently and to work evenings and weekend