What you will do:
- Process and document all suspensions/terminations due to non-payment related cases
- E2E suspension and termination due to non-payment for all global customers (including strategic customers) and including triggering of MARs/CRFs
- Engage with the team SPOC/lead to align on suspension/termination activities.
- Help optimize the suspension and termination for non-payment process working with CC GVC process automation SPOC, relevant stakeholders and CPIT colleagues.
- Other related duties as assigned
What you will bring:
- proactive, agile, structured, and solution-oriented approach
- adaptability to change and unknown and a positive attitude
- excellent communication skills and attention to detail
- excellent knowledge of ISP, CRM, CMS and other SAP tools is a plus