Functional
- Consolidate & Support the Retail Operations team in collating and analyzing stores sales data for routine business updates
- Perform productivity analysis to track retail space and Full-Time Equivalent (FTE) efficiencies
- Generating and updating of daily/monthly sales, KPIs and other sales data as and when required.
- Updating In-Store promotion calendar and performance
- Supporting the Manager on Ship-from-Store (SFS), Click & Collect(C&C) and other eCommerce omni channel initiatives centrally for Own Retail team
- Support Head of Operations to coordinate, organize and follow up on projects / new business initiatives led by country/SEA/APAC/global for Own Retail and channels
- Develop and track implementation of half yearly stock take schedules and quarterly corp audits. Support head of ops to compile corp audit findings and identify patterns to drive awareness
- Work with Head of Operations & cluster managers to identify improvement opportunities in operations and processes. Input and capture aligned solution and drive follow up and implementation
- Support Retail Operations on keeping store teams up to date on new SOPs (i.e., GSOP, etc.)
- Work with Finance and cluster managers to compile findings on shrinkage; capture actions; and follow up
Vendor Engagement & Management for Own Retail
- New vendor creation & submission of vendor documents into adidas system
- Execute Service Agreement renewal (including new rates / quotation) and endorsement from both vendor and adidas
- Engagement of new location service / service termination
- Responsible for Purchase Requisition creation, to perform Goods Receiving in the system upon goods or services received, to verify the invoice before submitting for payment process
- Coordinate with stores & vendor on supplies order / delivery & services
- Supporting the Manager to co-ordinate or follow-upwith vendor on temporary manpower planning (quotation purpose) + extension/absorption/termination of the temporary manpower
- Raise payment request (advance payment/deposit to Landlord)
Secondary
- Provide competitors’ intelligence
- Business case analysis for assessment of new key locations
- Liaison with landlords for any campaign or marketing events for the brand
- Participate in planning & presenting monthly store team meeting
- Represent retail in store visit planning and assist Head of Operations for the store visit coordination
Competencies
- Communication with others
- Manage relationship & diversity
- Planning and Organizing
- Manage business (processes and projects)
- Analysis and resolute problem solving
Pre-requisite Knowledge / Skills
Diploma in
Minimum 2 years work experience in the similar field, and have exposure in paperwork/office skills
PC literature, good oral and written communication skills in English and local languages
Good interpersonal and communication skills and self-confident in interacting with all levels within and outside the organization