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IBM Band 6A - Q2 PTCL SAP CRM 
Pakistan, Islamabad Capital Territory, Islamabad 
181670519

11.05.2025
Your role and responsibilities
  • Analysis and design of the processes, technical implementation in the system in areas of the SAP HR / HCM and SuccessFactors (performance and goal management), Organizational Management (OM), Personnel Administration (PA), Personnel Time Management (PT), Personnel Administration (PY)
  • Knowledge of SAP HCM Master data, transactional data, HCM specific business processes and integration with other SAP Modules.
  • Work in a multidisciplinary team with offshore and remote teams.
  • Ensures that tasks are properly handed over (updated, next steps,) and coordinated with team.
  • Overall, meets account deliverables (service level agreements, enhancement requests) and experience and deep knowledge of the relevant customizing.
  • Performing Business Impact Assessments.
  • Functional skills to help with functional aspects of the Integration.
  • Enable effective communication between the implementation team and the stakeholders/customer.
  • Troubleshooting complex integration issues.
  • Keep the customer satisfaction levels high by providing timely services to customers.
Required education
Bachelor's Degree
Required technical and professional expertise
  • Analysis and design of the processes, technical implementation in the system in areas of the SAP HR / HCM and SuccessFactors (performance and goal management), Organizational Management (OM), Personnel Administration (PA), Personnel Time Management (PT), Personnel Administration (PY)
  • Knowledge of SAP HCM Master data, transactional data, HCM specific business processes and integration with other SAP Modules.
  • Work in a multidisciplinary team with offshore and remote teams.
  • Ensures that tasks are properly handed over (updated, next steps,) and coordinated with team.
  • Overall, meets account deliverables (service level agreements, enhancement requests) and experience and deep knowledge of the relevant customizing.
  • Performing Business Impact Assessments.
  • Functional skills to help with functional aspects of the Integration.
  • Enable effective communication between the implementation team and the stakeholders/customer.
  • Troubleshooting complex integration issues.
  • Keep the customer satisfaction levels high by providing timely services to customers.
Preferred technical and professional experience

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