Citi Group Learning Execution & Relationship Management 

United Kingdom, Northern Ireland, Belfast 

179950837

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Learning Execution & Relationship role is a developing professional role within the Learning Implementation Services group. This role is part of a global team that provides support to our Learning Advisor partners to successfully implement and deploy learning initiatives for employees across the firm. They will work closely with other Learning Operations teams to develop learning solutions ranging from speaker series to large training initiatives to regulatory requirements.

This role requires attention to detail when reviewing information submitted to ensure we are adhering to learning guidelines put forth by our Learning Governance partners. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

What you’ll do

• Supports the design, planning, implementation and maintenance of specific learning and development projects and programs (classroom, virtual instructor-led and web-based trainings).

• Acts as the primary point person for logistics, materials management, set-up, kick-off and on-site support for programs (both classroom training and virtual instructor-led training) for your Learning Advisor.

• Manages, tracks and records learning and regulatory programs and participants on the Learning Management System (also includes setting up new learning items, enrolling participants and processing cancellations).

• Builds relationships with HR and L&C colleagues both globally and regionally to maximize influence, promote efficiency, and strive for effectiveness.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

The Learning Execution and Relationship Management role is focused on building strong partnerships to successfully and efficiently implement learning initiatives. We are looking for someone who:

• Consistently demonstrates clear and concise written and verbal communication skills

• Background in HR or Learning is a benefit

• Strong relationship management skills to build partnerships with Learning Advisors

• Proficient in Microsoft Office with an emphasis on MS Excel

• Self-motivated and detail oriented

Education:

• Bachelor’s/University degree or equivalent experience

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

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