Microsoft Solution Sales Specialists - AI Business & Process 

Taiwan, Taoyuan City 

179828388

Required/Minimum Qualifications

• 8+ years of corporate sales/account management experience in the business applications domain
• Native-level Japanese proficiency

Additional or Preferred Qualifications

• 2+ years of sales experience in ERP/CRM domain

Sales Execution

• Understand customers’ business challenges, clarify operational issues, and conduct value selling to show how Microsoft technology can contribute to their business growth.
• Collaborate with partners and internal teams (such as Technical Sales Professionals and Global Black Belt) to introduce Microsoft solutions, including product demos, to identify technologies that can address customer challenges.
• Work with other team members to implement strategies that accelerate deal closing. Execute closing plans (such as creating timelines, engaging customers, obtaining customer buy-in and commitment), mitigate risks, and drive predictable deal closures.
• Map external stakeholders, such as decision-makers and influencers. Participate in communications with decision-makers or subject matter experts in customer and partner businesses, together with account teams (e.g., Account Executives).
• Engage in conversations with customers to introduce how other workloads can realize digital transformation areas tailored to their industry. Collaborate with partners and services to initiate discussions with customers about digital transformation in solution areas. Share learning about digital transformation through seminars, workshops, webinars, and direct engagement.
• Collaborate with account teams, partners, or services to track new opportunities and confirm qualification. Work with other teams (such as account teams) and services to build pipelines. Apply Microsoft’s sales process (MSP) to assess opportunity quality and decide whether to proceed.

Scaling and Collaboration

• Collaborate with One Commercial Partner (OCP) and partner networks to cross-sell and up-sell products, solutions, and services. Identify new partners by researching customer scenarios and discussing with partners. Implement partner strategies for joint proposals to expand business.
• Apply orchestration models and leverage relationships with stakeholders and partners (e.g., Enterprise Operating Units).

Technical Expertise

• Build relationships with colleagues and team members beyond solution areas. Network at technical community events.
• Initiate conversations with prospective customers/partners at events to expand external networks. Act as an expert in one or more solution areas.
• Understand competitors’ products, solutions, and services in collaboration with GTM, and implement strategies to establish Microsoft’s position against competitors in customer communications.

Sales Excellence

• Collaborate with partners and resources to learn about customers’ businesses. Support team members and explore business and new opportunities.
• Seek customer feedback (formal and informal), identify and understand satisfaction factors, and execute plans to maintain and continue them. Share feedback with account teams.
• Collaborate with sales teams, partners, and marketing to conduct business analysis (such as whitespace analysis and identifying industry trends), pursue high-potential customers, and create target lists for potential business.
• Manage pipeline for assigned territory. Forecast for assigned accounts and, with guidance, develop portfolio and territory plans.
• Complete required training and obtain relevant product and role certifications aligned with your role and workload/industry.