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Bank Of America Team Member 
India, Telangana, Hyderabad 
179434343

09.08.2024

Process Overview*

Wholesale Lockbox involves Supplemental /Check Keying which is data entry of information from images of checks and associated documents. Process receives images of invoices, corresponding checks & other account receivables documents from wholesale client remitters. This data is extracted and scanned in 7 wholesale lockbox sites and the data made available to GBS is restricted to those accounts that have been coded "remote-eligible". GBS Associates access dedicated VICOR workstations to key this information according to Standard Operating Procedure OR client special instructions

Job Description*

  • Process transactions as per SOP & Customer Instructions
  • Ensure that the quality of the transactions is in compliance with predefined parameters
  • Ensure to meet the metrics laid down by the process
  • Identify potential areas for process improvements & highlight the same to the TL/AM
  • Ensure adherence to established attendance schedules

Responsibilities*

  • Process transactions as per SOP & Customer Instructions
  • Ensure that the quality of the transactions is in compliance with predefined parameters
  • Ensure to meet the metrics laid down by the process
  • Identify potential areas for process improvements & highlight the same to the TL/AM
  • Ensure adherence to established attendance schedules

Requirements*

  • Education* Graduation of any stream

Certifications If Any

Experience Range*

Minimum 1yr in any process

Work Timings*

Rotational Shifts & Rotational Weekly offs