Citi Group Officer Client Onboard Analyst 

China, Hong Kong 

178750343

Hybrid(Internal Job Title: Client Onboard Analyst– C09 - C10) based in Hong Kong.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for Private Bank Client onboarding activities covering: account opening, documentation review in accordance to internal guidelines & procedures.
• Responsible for Private Bank Client’s Structure Review and other Account Maintenance request by facilitating with multiple teams from different regions.
• Expect the knowledge in conducting Credit Document review covering Guarantee, Charge, ISDA, or relevant Credit doc.
• Focus on timely, accurate and high quality delivery of all tasks, and support the business in client onboarding perspective and account maintenance related enquiries.
• Ensure effective governance of tasks and processes with reference to internal policy and regulatory requirements
• Engage with Business, AML, Compliance, and Legal stakeholders to support client onboarding including implementation of new processes and provide guidance & subject matter expertise while required
• Work in partnership with Regional/Global teams to implement new policies and guidelines, and work towards developing consistent process and best practices
• Engage in ongoing transformation to strengthen overall client onboarding controls including strategic program roll outs and system enhancements
• Has the ability to operate with limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Ensure a strong and robust processing environment with effective controls
• Embark on continuous on the job training or end to end product knowledge
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience in Client Onboarding is preferable
• Proven ability to make effective and timely decisions
• Highly motivated, persistent and able to work in a high volume, time sensitive, high risk environment
• Fast learner, strong attention to detail, and willingness to go the extra mile
• Capable of multitasking and eager to learn in a fast changing and challenging environment
• Consistently able to anticipate and respond to customer/business needs
• Demonstrated ability to build and cultivate partnerships across business regions
• Good interpersonal and communication skills. Able to engage with people effectively and confidently across all levels
• Clear and concise written and verbal communication skills
• Able to strive under pressure and open to work staggered hours / weekends / public holidays
• Proficient in Microsoft Office applications and written/spoken English and Chinese

Time Type:

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