Should have worked in Applications Managed Services and Consulting Services environment
Extensive experience in the implementation, administration and configuration of BMC BMC Helix Operations Management (BHOM) /TSOM Application Support, Administration, Integrations and, Customizations
Excellent in troubleshooting BHOM/ TSOM applications, integrations, customizations.
Extensive experience maintaining BHOM /TSOM within a high distributed complex environment.
Excellent organization and communication (both written and oral) skills
Able to work both autonomously and in teams
Self-starter and good decision-making skills
Strong analytical skills with a methodical approach to fault resolution
Experience on Windows/UNIX/LINUX operating systems and ITIL framework is an advantage.
Good knowledge of Cloud Technologies, networking, and database concepts
Well Organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required.
Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
Effective communication skills in English (verbal and written).
Willing to work in shifts, weekend and on-call support will be required.