Citi Group Issue Remediation Analyst – C10 

India, Tamil Nadu, Chennai 

177987266

Job responsibilities:

R&R team manages the analysis of the customer remediation issues across globe, currently in retail consumer bank. The critical areas are work is divided into:

• Remediation analysis : Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA.
• Impact assessment : Identification of size of the customers and the dollar amount impacted due to these issues.
• Issue Management & Root cause analysis : Identifying the issues and reasons for the issues by leveraging analytical methods.
• Audit Support : Tracking implementation plans and providing data evidence, artifacts for audit completion

Tools and Platforms

• Proficient in SAS, SQL, RDBMS, Teradata, Unix
• Proficient in MS Excel, PowerPoint, and VBA
• Jira, Bitbucket
• Mainframes
• Exposure to Big data, Python

Domain Skills

• Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.)

Analytical & Interpersonal Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
• Data analysis, Data profiling, Data Management skills
• MIS reporting and generate actionable Business Insights
• Should have excellent communication and inter-personal skills
• Good process management skills
• Ability to work in teams

Other Info:

• Education Level : Master’s / Advanced Degree in Information Technology/ Computer Applications/ Engineering/ MBA from a premier institute
• Overall experience of 2-5 years with At least 1 year experience in Banking Industry delivering data solutions
• Job Category : Decision Management
• Schedule : Full-time
• Shift : Regular Local Working Hours (aligned with NAM working hours)
• Employee Status : Regular
• Salary Grade : C10

Time Type:

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