SAP Customer Adoption Senior Advisor- BTP AI/ 

Bulgaria, Burgas 

177019266

What you’ll do:

• Act as an SME for usage and value realization of the SAP BTP AI solutions by providing functional expertise on how to best integrate, extend and deliver on desired business value.
• Collaborate with the different stakeholders, including but not limited to Product Management, engineering, Customer Success Managers and Account Teams etc.
• Deliver 1:1 and 1:M workshops remotely and in-person with customers on Adoption and Consumption topics relating to business capabilities, integration, reporting, and extension via the Business Technology Platform.
• Guide to build PoC’s/Value Accelerators based on customer requirements (via Field roles or the Regional Heads) for potential enhancement to SAP Customer Success Programs. (Premium and Standard)
• Develop tooling and playbooks to help scale and increase the ability for SAP to grow functional insights around customers to ensure delivered business outcomes.
• Deliver exceptional experience remotely and onsite with customers when needed.

What you bring:

• University undergraduate degree (or higher) in computer science, engineering or comparable educational background.
• A total of 10 years to 16 years and a minimum 3 years hands-on experience with Data Science, Python, SQL.
• Good understanding of Data engineering, AI, ML, Generative AI, classic ML models vs large language models
• Experience with one or more of BTP AI topics such as SAP AI Core, SAP AI Launchpad, Gen AI hub, AI Business Services, SAP HANA Cloud (Vector Engine), SAP Joule, SAP HANA Cloud ML, etc.
• (Good to have): Experience with industry leading platforms like Azure AI, AWS, GCP, Meta AI, OpenAI, etc.
• Demonstrated structured problem-solving skills
• Demonstrated customer empathy
• Excellent presentation and communication skills (written and verbal)
• Can work on flexible time for global coverage
• Curious, open-minded, resourceful and flexible with the ability to learn quickly
• Get-it-done / Can-do-it attitude
• Ability to work with technical and non-technical colleagues
• Team player and role model
• (Good to have): 3-7 years of working experience with cloud-based applications
• (Good to have): Knowledge and hands-on experience with SAP Cloud Application Programming (CAP)
• (Good to have): Knowledge in at least one SAP cloud product i.e. SuccessFactors, Ariba, S/4 HANA, CX, DSC.
• (Good to have): Knowledge of SAP Data and Analytics offerings would be good.
• (Good to have): Ability to understand development, integration, and reporting capabilities in context of how they can be used to support customer business requirements.
• (Good to have): Knowledge of the different services engagement models such as SVA, Advanced, Essential and Select offerings.

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