Responsibilities:
- Partners with more senior team members to deliver across product disciplines, assist in the ownership of the product(s) and monitoring drivers for performance and works on the ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
- Applies disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function
- Integrates industry knowledge and research within a defined area and requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business
- Evaluates variable issues that impact team performance
- Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
- Assists in the implementation of performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions
- Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives
- Participates in ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
- Prepares materials for the Product Approval Program and related processes
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-5 years relevant experience
- Demonstrated experience in Product Management and/or Product Development discipline
- Understanding of logistics or Industrial verticals experience with e-commerce solutions preferred
- Applies judgment to solutions based on sophisticated analytical thought comparing and selecting complex alternatives
- Uses quantitative or qualitative analysis to solve problems and develop new, innovative solutions
- Ability to apply ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
- Diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
- Demonstrates confidence in delivering presentations to clients and senior managers
Education:
- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Objetivo del puesto:
Administración del Ciclo de Vida para las Tarjetas Adicionales mediante el desarrollo de iniciativas que permitan mejorar la experiencia del cliente, flexibilizando la contratación, ofreciendo nuevas funcionalidades, implementando nuevos canales de venta e incentivar el uso con la finalidad de enriquecer la propuesta de valor del producto.
Mejora continua de procesos operativos, manejo y resolución de issues, implementar y monitorear controles a lo largo del ciclo de vida del producto.
• Elaboración del plan estratégico para Tarjetas Adicionales
• Gestión de la estrategia comercial y promesa de valor de Tarjetas de Crédito Adicionales, que asegure la vigencia y competencia de los productos en el mercado, incluyendo la generación de nuevos canales, beneficios y funcionalidades.
• Desarrollar e implementar iniciativas para incrementar la colocación, facturación y el ingreso de las Tarjetas Adicionales.
• Mejorar la experiencia de nuestros clientes
Experiencia en el lanzamiento de estrategias, promociones o iniciativas comerciales con la finalidad de incrementar ventas, facturación, lealtad por la marca y preferencia del producto
Inglés: Intermedio – Avanzado
Manejo de Excel y Power Point
Product Management and DevelopmentProduct Performance Management
Time Type:
Full timeView Citi’sand the