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The Function
The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams.
The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner.
Role Responsibilities
The candidate is expected to work closely with business partners to identify opportunities, gather requirements and successfully deliver solutions that result in cost savings, risk mitigation, regulatory compliance, business enablement and client engagement.
Collaborate with business partners to identify, design, develop, test, and maintain automation of business processes
Develop and maintain Dash web application with user friendly interface for workflow processing, data visualization and exploration and efficient reporting
Design and implement relational databases in Impala to effectively store and manage data
Develop optimal schemas for Impala tables based on query patterns and data characteristics
Integrate Dash applications with Impala to efficiently query and process large data sets
Implement and manage Oozie job schedulers for maintaining ETL processes to efficiently load, transform and distribute daily data
Employ agile development practices to develop effective business solutions based on the business needs
Education & Experience:
Master’s or higher degree in Computer Science, Mathematics, Applied Mathematics, Statistics/Data Science, or related Quantitative experience.
Significant working experience in process automation, data analysis, and/or ETL development with a focus on banking and financial services.
Domain Knowledge & Problem-Solving Skills:
monstrable experience in the banking industry, with a solid understanding of banking processes, financial regulations, and risk management principles.
Excellent problem-solving with a knack for identifying automation opportunities and designing efficient solutions.
Strong analytical and critical thinking skills to assess process efficiency and effectiveness.
Technical Expertise:
Advanced proficiency in Python with minimum demonstrable programming experience including data manipulation and analysis using libraries such as Pandas, NumPy, and SQLAlchemy.
Extensive experience with Dash framework for building web applications.
In-depth knowledge of Impala or other SQL-on-Hadoop query engines.
Understanding of web development concepts (HTML, CSS, JavaScript).
Proficiency in data visualization libraries (Plotly, Seaborn).
Solid understanding of database design principles and normalization.
Experience with ETL tools and processes and Apache Oozie or similar workflow management tools.
Understanding of Machine Learning and AI concepts is a plus.
Leadership & Interpersonal Skills:
Proven track record of managing and executing automation projects from initiation to completion, ensuring adherence to timelines and quality standards
Strives to bring new thoughts and ideas to drive innovation and implement unique solutions.
Exceptional communication and interpersonal skills to effectively drive collaboration with stakeholders across all levels of the organization.
Commitment to challenging the status quo and promoting positive change through automation.
Ability to present complex technical concepts in a clear and concise manner to both technical and non-technical audiences.
UK
Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
Access to an Employee Assistance Program for confidential support and help for everyday matters
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
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