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EY Deal Support Specialist-Supervising Associate 
India, Kerala, Kochi 
176391431

Yesterday

Markets Enablement

Skill Level:

Sub Function:

Pursuits & Commercial Excellence

Essential functions: What are the main accountabilities of this position

  • Strategic Deal and Opportunity Management
  • Gather information through secondary research (both internal and external sources) and generate top-notch deliverables such as company profiles, competitor insights, trend analysis, and other valuable assets to support pre and proposal development phases.
  • Prepare and drive project management plan throughout the deal cycle by acting as a point of contact in managing the end-to-end process including but not limited to organizing meetings, preparing meeting notes, finalizing timelines and accountabilities as per deadlines.
  • Owns the preparation of kick-off documents, CV collation for team book, orals preparation and credentials pack. Support in the development of draft proposal sections based on deal requirement.
  • Liaise with the broader team in development of client collaterals such as storyboards, placemats, proposals and internal presentations
  • Establish and maintain clear and transparent communication and build strong stakeholders’ relationships by exhibiting professional etiquettes and adhering to agreed timelines and quality benchmarks
  • Manage a repository of Regional, Market Segment or Service Line client-facing collateral as appropriate
  • Exhibit innovative thinking and flexible approach while managing complex and out-of-scope requests
  • Own and maintain repository of client presentations, RFQ responses, marketing collateral, etc.

Leadership/operations

  • Interact effectively and maintain good rapport among a diverse group of team members, customers and colleagues.
  • Interact directly with the clients to capture first level requirements on projects
  • Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations, communicating the concerns to Deals Enablement leadership as and when required
  • Demonstrate best work practices within department and among other teams
  • Monitor and review the standard electronic file management and archiving

Analytical/Decision Making Responsibilities:

  • Critical thinking, organized, detail – oriented with strong analytical skills and the ability to meet tight deadlines
  • Demonstrates excellent customer service skills including telephone, MS Teams and e-mail support

Knowledge and Skills Requirements:

  • Prior experience in Deals/pre-sales/bid management and project management
  • Excellent communications skills (verbal, written and listening)
  • Good business acumen and understanding of business development, Deal/ project management and coordination skills
  • Expert in computer skills like Microsoft suite and Internet-based research
  • Experience with SharePoint is desirable
  • Able to build collaborative relationships with a variety of stakeholders
  • Supervision Responsibilities: which groups/ individuals does this position directly or indirectly oversee?
  • This role will have supervisory responsibilities and direct reports
  • Will be responsible for leading a region, stakeholder management and governance
  • Act as a counselor for Deal Coordinators (Senior Associate and Associate Ranks)
  • Quality review of deliverables
  • Other Requirements: e.g. travel, overtime, time zone flexibility
  • As the job involves responding to clients' needs and varying time zones, long/flexible hours are regularly required
  • Moderate travel – for attending leadership meetings/trainings

Education:

  • University/bachelor’s degree required
  • Master’s in business administration

Experience:

  • 6 Yrs to 11 Yrs
  • Minimum 3 years’ experience working with large Global organization preferably in a professional services firm
  • Proven ability to influence and build collaborative relationships with a wide range of stakeholders
  • Excellent written and oral communication skills in English is essential as the role requires direct communication with international team members
  • Well versed in using MS Office

Certification Requirements:

  • APMP and or PMP Certification would be added advantage



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